Members, roles and sign-in

Where to find it

1. In the main sidebar, click Team.
2. The Members page lists everyone on the team, with their name, email, and role.

Only team admins see Team in the main sidebar.

Admins and members

WCH has two roles. The Admin checkbox in the Role column is the only difference between them.

• Admin: can do everything on the team. Admins invite and remove people, create and delete projects, add sources, set up destinations, and change project and team settings.
• Member: works inside existing projects. Members can open every project on the team, publish, create archives, and promote a build to production.

What only admins see

Members do not see these screens and controls at all:

• Team and Settings in the main sidebar.
• Settings and Deployments in a project's sidebar.
• New project, and Delete on a project card.
• Add source, and the edit and delete menu on the Sources page.
• The switch that turns caching on or off on the Cache page.

Members see every other project screen: Dashboard, Sources, Rendering, Archives, Notifications, Cache, and 301 Redirects.

Inviting someone

1. Go to Team and click Invite new user.
2. Enter their Email address.
3. Click Send invite.

WCH emails an invite link. The person joins as a member once they accept. To make them an admin, tick Admin on their row after they appear on the Members page.

You cannot send a second invite to an address that already has an open one. If the link expires before it is used, invite the person again.

Accepting an invite

Open the link in the invite email.

• New to WCH: the Set your password page opens. Enter a password of at least 8 characters, confirm it, and click Set password & join team. You are signed in and taken to your projects.
• Already have a WCH account: the Team Invitation page opens. Click Accept invitation.

There is no public sign-up. WCH accounts are created when a team admin invites you.

Changing a role

On the Members page, tick or untick Admin on a person's row. The change saves at once.

Keep at least one other admin on the team. If you untick Admin on your own row, Team and Settings disappear from your sidebar, and only another admin can give the role back.

Removing someone

1. On the Members page, click the three-dot menu on the person's row.
2. Click Remove member.
3. Click Yes, delete to confirm.

The person loses access to the team's projects. Their WCH account still exists, so you can invite them again later.

Signing in

1. Go to the WCH login page.
2. Enter your email address and password.
3. Click Continue.

To sign out, click Sign Out at the bottom of the main sidebar.

Resetting a forgotten password

1. On the login page, click Forgot your password?
2. Enter your email address and click Send email.
3. Open the reset link in the email.
4. On the Set new password page, enter a new password of at least 8 characters, confirm it, and click Reset password.
5. Click Go to login and sign in with the new password.

The reset link expires, and each new request replaces the previous link. If the page says the link is invalid or expired, click Request new reset link.

Your account

Click Account in the main sidebar to manage your own details.

• Profile Information: your Display name, Email, and Username. Edit a field and click Save.
• Change Password: enter your Current password and a New password of at least 8 characters, then click Save. The new password must differ from the current one.

Troubleshooting

• Team and Settings are missing from the sidebar: you are a member, not an admin. Ask a team admin to tick Admin on your row.
• "An invitation has already been sent to this email.": the person already has an open invite. Ask them to check their inbox and spam folder.
• "User is already a member of this team.": the person is on the team already. Find them on the Members page.
• "This invitation link is invalid or has expired.": the invite was used or has expired. Ask an admin to send a new one.
• Accepted an invite but never set a password: use Forgot your password? on the login page to set one.